A
recommendation just received:
Details of the Recommendation from Daniel Pearson: "A true
visionary and without reservation Tom is the most extraordinary speaker I have
had the pleasure to work with. He not only brings the subject to a level to
"lift all participants" he makes learning fun for the audience. He
makes sure all the participants know the subject as he knows it is not
important that he knows but that the participants all understand the content
too. Part of his legacy is the creation of TECHtionary, the world’s largest
animated free library on technology. He wanted so passionately to fulfill a
global goal of helping anyone, anywhere, know how technology works. This online
asset has an amazing level of more than 3,000 tutorials allowing anyone to
learn whenever they want to and as one said, "just enough, just in
time."
Having known Tom for more than a decade, he has also developed some of the most
interesting and innovative marketing and product strategies. His management
style is also inspiring helping staff, customers and others anytime 24x7. His
ideal situation is designing and developing marketing strategies including all
aspects of enhancing customer engagement. His true passion is utilizing
technology to increase learning saturation. An example would be his latest tool
for learning. "iFlipTipsPro" - an outstanding flip/flashcard
iPhone/iPad/iTouch app that every student should have
on their smartphone to assist them in achieving success in higher education and
beyond more at http://collegeappsguide.com."
THOMAS B.
CROSS
2525 Arapahoe
Email cross@gocross.com - Blog - http://crosstalk-techtionary.blogspot.com
LinkedIn for
References & Recommendations - http://www.linkedin.com/in/techtionary
Twitter - http://twitter.com/techtionary
Web sites http://techtionary.com, http://lyncuserforum.com, http://crosspinpoints.com, http://ifliptips.com
Highlights:
•
iPhone/iPad
App Designer and Producer click here for
example or contact for more details
•
Passed
Microsoft Partner Network Sales and Marketing Competency Assessment for Unified
Communications
•
Thomas B. Cross was
nominated for the CSIA Technology
Executive of the Year and Technology 2010 Apex Awards
•
Research, Developed
and Delivered Social Media for Real Estate Professionals Approved by Colorado Department of Regulatory Authorities
#3573 including a 200+ page ebook
•
Research, Developed and Delivered
Social Media Communications & Computers for Legal Professionals
Approved by Colorado
Supreme Court - Board of Continuing Legal and Judicial Education #728255
including a 200+ page ebook
•
Researched
and developed Social Selling Course available at http://isocialsales.com and a newsletter -
click image for more.
•
•
CrossTalk
Authored by Tom Cross is Named One of the Top-10 Telecommunications Blogs – http://navigator.cision.com/Top_10_Telecommunications_Blogs.aspx
•
"Having
known Tom for more than a decade, to me he is quite the “quintessential
innovator.” Tom developed and delivered a week long data and internet training
which turned out to be a terrific course for everyone! Throughout the past
decade he created TECHtionary the “World’s First and Largest Animated Library
on Technology. Few yet can appreciate that TECHtionary is more than just a
source of sales and technical knowledge Tom has built. TECHtionary is proven to
reduce the cycle by educating/training not only channel/business partners but
provides critical insights to the decision-maker allowing them to more easily
and rapidly understand the benefit to the organization. In summary, Tom
delivers on time, on budget proven tools and solutions yielding immediate and
long-term revenue-generating and cost-saving benefits." Sandy Spencer – former
former VP Qwest Communications
•
These
are the evaluation scores from Tom’s Presentation to Microsoft Partners &
Staff Called “Top-10 Tips for Success” Part 3 of 3 on Telecommunications
Networks
|
|
Instructor |
Courseware |
Overall
Satisfaction |
Business
Results |
Learning
Effectiveness |
Job
Impact |
Environment |
Average |
|
Average |
8.73 |
8.38 |
8.73 |
8.64 |
8.45 |
8.45 |
8.91 |
8.59 |
•
The score is out of 9.0 and
that’s the highest score I have ever seen ! Great job
Tom – Mike Zeim – Microsoft US Partner Skills
Development
•
Wow!!!!!! I didn’t think beating
your survey score last time was possible - and look at those results!
Great job, Tom! Jessasym West - Microsoft
US Partner Skills Development
•
•
"I
personally have sat through a number of Tom's sessions and found every one of
them to be well organized, interactive and informative - Lync User Forum and
TECHtionary.com are highly recommended resources to bring your organization up
to speed on SIP and Microsoft Lync." - Alan
Percy the Director of Market Development at AudioCodes.
•
•
Tom Cross
is exceptionally technically astute - the most technically proficient
individual I know of in the industry. Yet he has the rare ability to deliver
the message in a way sales and other laymen can understand. Tom has done a
great job for TBI in the past and he is well respected within the industry. I
would recommend Tom for any job or project.” Geoffrey Shepstone – President - Telecom
Brokerage, Inc – 847-353-1842 - Master agency for Qwest, XO, Global Crossing
and 30 other companies
•
•
“Tom Cross’ speech on
“Why Businesses are Buying VoIP” is certainly one of the top presentations ever
given at CTA. The presentation was insightful, indepth and innovative. In addition, the presentation was lively,
energetic and engaging. He has the great ability to take complex subjects
and make them exciting and understandable. Mr. Cross is a very popular speaker
among CTA's membership and superb communicator.” Gary L. Witt – Former Executive Director -
Colorado Telecommunications Association
•
According
to
Cross
Pens "Winning Customer Case Study"
The CSIA Insurance
Company Case Study authored by Tom Cross was the “Winner of our case study
competition,”
according to BroadSoft.com
•
Evaluations from
recent webseminar in Flash for Qwest – additional evaluations available.
•
“Thank
you for making it fun. That was the best
on line training I have done in five years!”
•
“I
thought that the training was one of the best I have been a part of. The
training was fun and educational at the same time. Very professional and
educational. A+”
•
Senior-level
Technology Marketing-Communications and Business Development Executive with a
proven track record for creating and sustaining growth.
Tom
has three decades of experience in startups and consulting advisor with leading
providers and venture capital companies in market planning and development,
hardware/software design and development, project management, intellectual
property in telecommunications, information technology, conferencing,
teletraining, telecommuting, groupware, networks, call centers, internet,
artificial intelligence and other fields. He has managed the successful
development of more than 10 software, hardware and internet products to market
and received industry awards for this work. He has authored 13 books including
Teleconferencing (TelePresence), Telecommuting, Intelligent Buildings, and
Knowledge Engineering – Business Applications for Artificial Intelligence. He has authored/scripted, produced and
directed 15 commercial videos and created more than 3,000 of online e-learning
Flash tutorials on telecommunications, internet, routing, wind power,
electricity, smart grid, RF-radio frequency SIP-session initiation protocol,
RFID-radio frequency identification, VoIP-voice over internet protocol,
IPT-internet protocol telephony, VoIP security, artificial intelligence,
networking, WiFi-wireless fidelity, SCADA, instruction detection, TMDA-time
division multiple access, CDMA-code division multiple access and hundreds of
other technologies. He has been the
Technology Columnist - Telecommunications Magazine, Technology Columnist -
Converged Solution Providers Network, Contributor - Phone+ Magazine,
Contributing Editor to Web Hosting Magazine, Security and Emerging Technologies
Columnist, Member Board of Technical Advisors - VoIP Security Alliance and
Technology Columnist for National Association of Telecommunications Dealers,
Federation of Internet Solutions Providers of America, Association of Service
and Computer Dealer International. He is
the writer, animator and producer of the World's Largest Animated Knowledge Source on
Technology – www.techtionary.com – recipient of Web Hosting Magazine Editors Choice for Best
Technical Help.
Some of the key highlights
are:
·
Executive Management – negotia
·
New Business Strategy – conceived and
designed new products and new markets in commercial real estate, higher
education, GIS-Geographic Information Systems and economic development for
BellSouth, grew Bellcore multi-media (e-learning, CBT-Computer-Based Training,
web-based online and teleconferencing) products from $100,000 to $7 million in three
years and others. Self-funded and grew
software company from zero to $700,000 in three years, hired/fired/managed
staff of 25 sales, support, engineering and other staff.
·
Business Process
Consulting
– successfully completed strategy planning projects for CommVault, Bellcore, GST,
ICG and Qwest Communications involving requirements definition, requirements
management use case analysis, training course evaluation, business process
analysis and implementation and other activities. Interviewed more than 20 institutions of
Higher Education throughout the BellSouth region, developed use/business cases
and presented viable product/market opportunities.
·
Business Strategy
Consulting
– successfully completed many strategy planning projects for TimeWarner. Wrote and designed virtual office
telecommuting strategy for CableLabs and others.
·
Business Case – conceived, wrote,
developed financial projects and presen
·
Competitive
Intelligence
– researched, analyzed and presen
·
Onsite &
E-Learning
– instructor-led and e-learning course development on IBM RUP-Rational Unified
Process, Rational RequisitePro/Web, Requirements Management-Use Cases,
SharePoint Essentials, Wiki/Blogs, SharePoint 101, Function Point Analysis and
other Qwest specific courses of business process, project management, software
development, leadership and other topics. Built RFID elearning tutorials for
tire pressure monitoring systems and handheld mobile (printer/scanner) devices
for field technical staff. In addition,
created Social Media Marketing onsite-online and ebook for Realtors and Legal
Professionals approved by the Colorado DORA and Supreme Court respectively as
well as for sales professionals called iSocialSales.
·
Technical Writing – research, wrote,
edited and published hundreds of complex documents and documentation for
telecommunications, building systems, internet security, smart grid, sales,
HIPAA, software, wireless, internet and other topics and recipient of
“Outstanding Author” from IFMA-International Facility Managers Association.
·
E-Learning – instructor-led and
e-learning course development on Microsoft Lync Communications Server 2007 R2,
SIP and other courses.
·
Business Development – created and built
multi-level channel partner distribution for BellCore, BellSouth, Qwest and
others.
·
Regulatory – wrote and presen
·
Marketing-Communications
(marcom)
– designed advertising, campaigns, public relations, packaging, pricing and
promotional concepts for Carrier Access, Bellcore, BellSouth and others in IP
Telephony, Telecommunications and other companies. Directed staff of five in proposals, website
design, website promotions, graphics, public relations, Wall Street investor
meetings and investor relations for public company. Designed, managed, and analyzed PPC, SEO,
strategies for internet marketing.
Achieved Expert Certification from ConstantContact for email marketing,
event marketing and social media marketing.
·
Public Relations &
Corporate-Investor Presentations – research, wrote, designed graphics and
directed long-term public relations press releases, investor and board of
director presentations distributed and managed magazine relations.
·
Revenue/Sales
Development
– designed and delivered technical, sales and channel partner training for
Qwest (trained more than 2,000 channel partners throughout the US), TimeWarner
(sales and marketing staff), Cox (sales, marketing, support and others), Microsoft
and many others.
·
Account & Project
Management
– cold-called and built strategic/major, OEM, wholesale, channel partner,
national and international distributor accounts. Crea
·
Sales Training and
Project Management
– designed and delivered Consultant and Channel Sales classroom training
courses for Deloitte Consulting Internet Academy (US and Europe), ICG, Qwest,
Cox, TimeWarner and many others as well as developed and delivered CRM/SFA/ERM
Course for Dale Carnegie.
·
Software Development
and Project Management
– designed, performed project management, tested and successfully delivered
award-winning software to USWest called NETTALK a LAN-Local Area Network
multi-user IM-Instant Messaging, CTI-Computer Telephony Integration, email,
calendaring, and activity management system. Designed and built many LAN
communications software systems for clients ahead of schedule and under budget.
·
Software Management – financed, designed,
provided project management, tested and wrote documentation for many software
products including CROSS-CONNECT a remote control and modem sharing system with
network management features, CROSS-POINT – an electronic mail, bulletin board,
conferencing (groupware) and office administration system.
·
Internet Business
Applications
– financed, designed, project managed, tested and wrote documentation on
iREcal, iSportsCal, iComCal and CrossPinPoints online personal and group
calendar and collaboration tools, bulletin board, conferencing (groupware) and
office administration system available http://crosspinpoints.com
·
Mobile Apps - Apple
iPhone and iPad apps
– financed, designed, project managed, tested and wrote documentation for five
iTunes submitted and approved apps for iPhone and iPad: iFlipTips - a learning,
slide builder, quick reference card system, corporate cloud training and
calendar system with more than 180 custom icons app, iPartygrams - party
invitation with more than 150 party invitation backgrounds, pic posting and
calendar app (same as iFlipTips), Pictagrams - photo capture and posting app,
iCompactMirror and iMakeupMirror - user-facing apps for makeup and fashion.
·
Web Software
Development
– financed, designed, animated, managed, tested and wrote documentation online
e-learning tutorials for Flash and other software formats – achieved Editor’s
Choice for TECHtionary on Technical Help from Web Hosting Magazine and designed
and produced other web sites.
·
Enterprise IT
Management
– evaluated, configured and implemented international voice/data/IT system for a
Fortune 500 company. In addition,
designed and delivered “Internet Academy” hands-on course on cabling, internet,
LAN switches and routers for Deloitte Consulting.
·
Social Media – research, write and
produce six online newsletters on AccountingSocial, Business Social Media,
JuristSocial, FinanSocial, iSportscal, Microsoft Lync as well as a number of
blogs on social media and energy management.
·
Hardware/Software
Product Development
– designed voice/data products for Carrier Access, Storage Technology, Uni
Speaking, Books and Publications
He has delivered more than 200 speeches
worldwide on IT, telecommunications, internet, forecasting, trends and other
topics to industry associations, executive retreats and private events. He has written more than over 300 articles on
telecommunications topics including but not limi
Education and Professional Development
B.S. in Business and M.S. in
Telecommunications from the University of Colorado. Nuera-certified systems
engineer - voice over frame/IP, certified trainer (VoIP), and Copper Mountain
Networks – certified advanced provisioning.
Tom has senior-level “hands-on” working knowledge of Flash, HTML, Word,
PowerPoint, Excel, Visio, Camtasia, Captivate, Dreamweaver, TEDS LMS, Learning
Composer, SharePoint, Illustrator, Microsoft Lync & Office Communications
Server, PhotoShop, Framemaker, and other programs. He has taught Global Knowledge five-day
courses for SIP-Session Initiation Protocol & Office Communications Server
(Microsoft Lync), CompTIA Security+, CCNA, VoIP and Checkpoint Security. Tom holds CompTIA Certified Security+
Professional, Green IT and IT Technology for Sales certification and Pearson
Vue Certified Test Administrator.