THOMAS B.
CROSS
2525 Arapahoe
Email cross@gocross.com - Blog -
http://crosstalk-techtionary.blogspot.com
LinkedIn for
References & Recommendations - http://www.linkedin.com/in/techtionary
Twitter - http://twitter.com/techtionary
Web sites www.techtionary.com, www.ocsforum.com, www.msnopedia.com & www.thomasbcross.com
•
Passed
Microsoft Partner Network Sales and Marketing Competency Assessment for Unified
Communications
•
Thomas B. Cross has
been nominated for the CSIA Technology
Executive of the Year and Technology 2010 Apex Awards
•
CrossTalk
Authored by Tom Cross is Named One of the Top-10 Telecommunications Blogs – http://navigator.cision.com/Top_10_Telecommunications_Blogs.aspx
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"Having
known Tom for more than a decade, to me he is quite the “quintessential
innovator.” Tom developed and delivered a week long data and internet training
which turned out to be a terrific course for everyone! Throughout the past
decade he created TECHtionary the “World’s First and Largest Animated Library
on Technology. Few yet can appreciate that TECHtionary is more than just a
source of knowledge. TECHtionary is proven to reduce the cycle by educating not
only channel/business partners but provides critical insights to the
decision-maker allowing them to more easily and rapidly understand the benefit
to the organization. In summary, Tom delivers on time, on budget proven tools
and solutions yielding immediate and long-term revenue-generating and
cost-saving benefits." Sandy Spencer – RVP Qwest Communications
•
These
are the evaluation scores from Tom’s Presentation to Microsoft Partners &
Staff Called “Top-10 Tips for Success” Part 3 of 3 on Telecommunications
Networks
|
|
Instructor |
Courseware |
Overall
Satisfaction |
Business
Results |
Learning
Effectiveness |
Job
Impact |
Environment |
Average |
|
Average |
8.73 |
8.38 |
8.73 |
8.64 |
8.45 |
8.45 |
8.91 |
8.59 |
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The score is out of 9.0 and
that’s the highest score I have ever seen ! Great job Tom – Mike
Zeim – Microsoft US Partner Skills Development
•
Wow!!!!!! I didn’t think beating
your survey score last time was possible - and look at those results!
Great job, Tom! Jessasym West - Microsoft
US Partner Skills Development
•
•
"I
personally have sat through a number of Tom's sessions and found every one of
them to be well organized, interactive and informative - OCS Forum and
TECHtionary.com are highly recommended resources to bring your organization
up to speed on SIP and Microsoft OCS." - Alan
Percy the Director of Market Development at AudioCodes.
•
•
Tom Cross
is exceptionally technically astute - the most technically proficient
individual I know of in the industry. Yet he has the rare ability to deliver
the message in a way the laymen can understand. Tom has done a great job for
TBI in the past and he is well respected within the industry. I would recommend
Tom for any job or project.” Geoffrey Shepstone – President - Telecom
Brokerage, Inc – 847-353-1842 - Master agency for Qwest, XO, Global Crossing
and 30 other companies
•
•
“Tom Cross’ speech on
“Why Businesses are Buying VoIP” is certainly one of the top presentations ever
given at CTA. The presentation was insightful, indepth and innovative. In addition, the presentation was lively,
energetic and engaging. He has the great ability to take complex subjects
and make them exciting and understandable. Mr. Cross is a very popular speaker
among CTA's membership and superb communicator.” Gary L. Witt – Former Executive Director -
Colorado Telecommunications Association
•
According
to
Cross
Pens "Winning Customer Case Study"
The CSIA Insurance
Company Case Study authored by Tom Cross was the “Winner of our case study
competition,”
according to BroadSoft.com
•
Evaluations from
recent webseminar in Flash for Qwest – additional evaluations available.
•
“Thank
you for making it fun. That was the best
on line training I have done in five years!”
•
“I
thought that the training was one of the best I have been a part of. The
training was fun and educational at the same time. Very professional and
educational. A+”
Senior-level
Technology Marketing-Communications and Business Development Executive with a
proven track record for creating and sustaining growth.
Tom
has three decades of experience in startups and consulting advisor with leading
providers and venture capital companies in market planning and development,
hardware/software design and development, project management, intellectual
property in telecommunications, information technology, conferencing,
teletraining, telecommuting, groupware, networks, call centers, internet,
artificial intelligence and other fields. He has managed the successful
development of more than 10 software, hardware and internet products to market
and received industry awards for this work. He has authored 13 books including
Teleconferencing (TelePresence), Telecommuting, Intelligent Buildings, and
Knowledge Engineering – Business Applications for Artificial Intelligence. He has authored/scripted, produced and
directed 15 commercial videos and created more than 3,000 of online e-learning
Flash tutorials on telecommunications, internet, routing, wind power,
electricity, smart grid, RF-radio frequency SIP-session initiation protocol,
RFID-radio frequency identification, VoIP-voice over internet protocol,
IPT-internet protocol telephony, VoIP security, artificial intelligence,
networking, WiFi-wireless fidelity, TMDA-time division multiple access,
CDMA-code division multiple access and hundreds of other technologies. He has been the Technology Columnist -
Telecommunications Magazine, Technology Columnist - Converged Solution
Providers Network, Contributor - Phone+ Magazine, Contributing Editor to Web
Hosting Magazine, Security and Emerging Technologies Columnist, Member Board of
Technical Advisors - VoIP Security Alliance and Technology Columnist for
National Association of Telecommunications Dealers, Federation of Internet
Solutions Providers of America, Association of Service and Computer Dealer
International. He is the writer,
animator and producer of the World's Largest
Anima
Some of the key
highlights are:
·
Executive Management – negotia
·
New Business Strategy – conceived and
designed new products and new markets in commercial real estate, higher
education, GIS-Geographic Information Systems and economic development for
BellSouth, grew Bellcore multi-media (e-learning, CBT-Computer-Based Training,
web-based online and teleconferencing) products from $100,000 to $7 million in
three years and others. Self-funded and
grew software company from zero to $700,000 in three years, hired/fired/managed
staff of 25 sales, support, engineering and other staff.
·
Business Strategy
Consulting
– successfully comple
·
Business Case – conceived, wrote,
developed financial projects and presen
·
Competitive
Intelligence
– researched, analyzed and presen
·
Onsite &
E-Learning
– instructor-led and e-learning course development on IBM RUP-Rational Unified
Process, Rational RequisitePro/Web, Requirements Management-Use Cases,
SharePoint Essentials, Wiki/Blogs, SharePoint 101, Function Point Analysis and
other Qwest specific courses of business process, project management, software
development, leadership and other topics.
·
Technical Writing – research, wrote,
edited and published hundreds of complex documents and documentation for
telecommunications, building systems, internet security, smart grid, sales,
HIPAA, software, wireless, internet and other topics and recipient of
“Outstanding Author” from IFMA-International Facility Managers Association.
·
E-Learning – instructor-led and
e-learning course development on Microsoft OCS-Office Communications Server
2007 R2, SIP and other courses.
·
Business Development – crea
·
Regulatory – wrote and presen
·
Marketing-Communications
(marcom)
– designed advertising, campaigns, public relations, packaging, pricing and
promotional concepts for Carrier Access, Bellcore, BellSouth and others in IP
Telephony, Telecommunications and other companies. Directed staff of five in proposals, website
design, website promotions, graphics, public relations, Wall Street investor
meetings and investor relations for public company. Designed, managed, and analyzed PPC, SEO,
strategies for internet marketing.
·
Public Relations &
Corporate-Investor Presentations – research, wrote, designed graphics and
directed long-term public relations press releases, investor and board of
director presentations distributed and managed magazine relations.
·
Revenue/Sales
Development
– designed and delivered technical, sales and channel partner training for
Qwest (trained more than 2,000 channel partners throughout the US), TimeWarner
(sales and marketing staff), Cox (sales, marketing, support and others),
Microsoft and many others.
·
Account Management – cold-called and
built strategic/major, OEM, wholesale, channel partner, national and
international distributor accounts. Crea
·
Sales Training –designed and
delivered Consultant and Channel Sales classroom training courses for
·
Software Development – designed, performed
project management, tes
·
Software Management – designed, managed,
tes
·
Web Software
Development
– managed, tes
·
·
Hardware/Software
Product Development
– designed voice/data products for Carrier Access, Storage Technology, Uni
Speaking, Books and Publications
He has delivered more than 200 speeches
worldwide on IT, telecommunications, internet, forecasting, trends and other
topics to industry associations, executive retreats and private events. He has written more than over 300 articles on
telecommunications topics including but not limi
Education and Professional Development
B.S. in Business and M.S. in
Telecommunications from the University of Colorado. Nuera-certified systems
engineer - voice over frame/IP, certified trainer (VoIP), and Copper Mountain
Networks – certified advanced provisioning.
Tom has senior-level “hands-on” working knowledge of Flash, HTML, Word,
PowerPoint, Excel, Visio, Camtasia, Dreamweaver, TEDS LMS, Learning Composer,
SharePoint, Illustrator, Microsoft Office Communications Server, PhotoShop,
Framemaker, and other programs. He has
taught Global Knowledge five-day courses for CompTIA Security+, CCNA, VoIP and
Checkpoint Security. Tom holds CompTIA
Certified Security+ Professional, Green IT and IT Technology for Sales
certification and Pearson Vue Certified Test Administrator.